Your Casa Hannah Guide
Welcome to your Bali getaway! Here is everything you need to know for a smooth, relaxing stay from check-in to checkout.
Quick Overview Information
Casa Hannah Villa Guide
Everything you may need for a smoother and more comfortable stay
Registration Assistance
Indonesian regulations require foreign visitors to complete registration within 24 hours of arrival. Our team will assist with the process and return your passport on the same day. Registration fee applies per passport.
Car Parking
Parking space is available for up to 2 cars or vans inside the villa area. Additional parking is also available nearby on the main road.
Security & Safe Storage
Casa Hannah provides 24-hour on-site security. Safety deposit support is available through the Villa Manager, and we recommend storing valuables securely during your stay.
WiFi & Internet
High-speed WiFi is available across all villa areas and supports phones, tablets, and laptops throughout your stay.
Electricity & Backup Power
Casa Hannah includes full backup generator capacity to maintain comfort during unexpected power interruptions. Voltage protection is also available for sensitive electronics.
Pool & Outdoor Areas
Enjoy a spacious private pool and outdoor lounging areas designed for relaxed group stays. Adult supervision is required for children at all times.
Massage & Wellness
Our villa team can arrange relaxing in-villa massage treatments with experienced therapists during your stay.
Kitchen Facilities
The kitchen includes modern appliances including stove, oven, refrigerator, rice cooker, and coffee machine for comfortable in-villa dining.
Laundry Service
Laundry service is available at an additional charge. Fresh towels and linens are replaced regularly throughout your stay.
Babysitting Support
Babysitting assistance can be arranged in advance through the Villa Manager for families traveling with children.
Water & Drinking Supply
Filtered water dispensers and bottled mineral water are available throughout your stay for daily drinking use.
Tipping
Tipping is completely optional and shared equally among the villa staff as a gesture of appreciation.
Feedback & Guest Support
If you need assistance or would like to share feedback during your stay, our Villa Manager will be happy to help.
Departure Checklist
Before departure, please double-check personal belongings, settle any remaining charges, and confirm transportation arrangements if needed.
Share Your Experience
If you enjoyed your stay, we'd truly appreciate your review or shared memories with future travelers.
Enjoyed Your Stay? Share It.
Your review helps other travelers discover Casa Hannah and is the greatest compliment you can give our team.